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June 10th, 2010
I have just installed Microsoft Office 2010 on my work laptop. This may or may not have been a good idea, time will tell.
After attending a launch breakfast of Office 2010 a couple of days ago in Melbourne, it looked good enough that I had to give it a go, if only to be able to support my clients as they move up to it.
As I dont tend to use any add-ins and I run Windows 7 x64, I decided that Office 2010 64 bit would be the way of the future. If you have any add-ins, more than likely they wont run in 64 bit.
The first issue I had was that I found that I did in fact run an add-in, the Google Calendar Sync application to maintain my appointment calendar between my desktop, laptop and mobile phone. Google doesn’t support Office 2010 yet until the official public release (regardless of the fact that open/volume licenced businesses have had access to it for a month already) so I had to find an alternative. I did a quick Google search and found GSyncit, a cheap ($14.99USD) Outlook plugin that supports x64 Outlook 2010 for syncing calendar, contacts, tasks and notes with Google. Even better, it works.
First Impressions: The addition of the Office “Ribbon” to Outlook is a bit different but pretty good, grouping by conversation (like Gmail has had since day 1) is nice, the ability to clean up redundant messages in a conversation and ignore conversations is also useful. Powerpoint’s built in image and video tools and functions are a great improvement and the web publish feature is great for quick small presentation sharing in real time. Word looks pretty much the same, I would need to have Sharepoint available to take advantage of its multi-user simultaneous editing features (minimum 5 users @ $10USD/m each for Microsoft hosted Exchange and Sharepoint, could be worth it in the future when I start employing staff. It turns out that in Australia, the MS hosting is managed by Telstra (bad) but they allow a single user @$16.95AUD/m. Will give it a go).
Overall, it seems to be an improvement on Office 2007 but most likely, unless you are a power user or want the latest, there is probably no need to upgrade for the sake of it, you only use a fraction of any of its apps anyway. One feature which may be of benefit is OneNote is now standard across all versions of Office 2010. In Australia there are still (as of June 10th 2010) some Office 2007 Small Business edition retail boxes going very cheap (~$230AUD) that are eligible for a free upgrade to Office 2010 Professional which is the cheapest way to get it (cheaper than an update licence). Update June 13th, this software is nearly impossible to get now, looks like the word got out.
I will edit this post with more updates as I find out more about it, good and bad.
Update: Where did my auto complete addresses go??? It tuens out Outlook 2010 no longer uses the NK2 file that I have so diligently copied, backed up and restored over the years so none of my auto complete email addresses are there any more.
To import .nk2 files into Outlook 2010, follow these steps:
1. Make sure that the .nk2 file is in the following folder:
%appdata%\Roaming\Microsoft\Outlook
Note The .nk2 file must have the same name as your current Outlook 2010 profile. By default, the profile name is “Outlook.”
2. Click Start, and then click Run.
3. In the Open box, type outlook.exe /importnk2, and then click OK. This should import the .nk2 file into the Outlook 2010 profile.
All my auto complete email addresses are back now. Happy me.
Update: I just discovered that Outlook will send an email from whichever account you are in at the time regardless of your default settings… I have also signed up for Microsoft BPOS (Exchange Online) so have a full exchange server behind my Outlook instead of Google. It seems to work well, albeit difficult to set up. Will post about it specifically another time.
May 17th, 2010
Apple make the only other mainstream desktop alternative to Windows (although Linux on the desktop is starting to make some inroads).
As an IT consultant, I have two Windows machines (Win 7 and XP), a Core 2 Duo Mac Mini with Snow Leopard and an Ubuntu Lucid machine as well as a VMWare machine with Windows, Linux and an Openfiler servers on it. I have also just picked up a 3 year old core duo macbook from a client after a hard drive failure, he didnt want it back.
For the end user, it is purely a personal preference issue. Ignoring the awesome efforts of the Apple marketing department to convince you otherwise, either Windows or Mac will do what you need. There is nothing that you can do on a Mac that cannot be done on Windows and vice-versa. If you use Windows at work and need to work from home, especially if you have some specific work requirements (an a work IT department that can offer some assistance if needed), moving to a Mac at home can make things a bit harder between locations.
You will pay anything from a little more to a lot more for the equivalent Mac system but you will get a very solid and stable desktop. It will also be prettier. Personally I really dislike the feel of the Mac keyboards, both the desktop and laptop ones but as I mentioned earlier, it is a personal preference issue, they work but I use a Microsoft keyboard and mouse with mine. You will have to spend extra to upgrade the warranty if you want a 3 year warranty on the hardware (recommended for business use) where proper business grade Windows desktops and latops should come with 3 years already (not all of them). Mac’s are, by design, more secure than Windows PC’s but (regardless of what the Apple marketing department says again), they are not immune to online threats. Failure to take similar precautions on a Mac that you need to take on a PC is not good idea, especially with the prevalence of cross platform vulnerablities such as some recent examples in Java, Javascript and PDF’s.
There tends to be more software available for the Windows platform, especially open source and free software. Mac users tend to pay for more extras more often. That said, a lot of the usual free software I use on Windows is also available for the Mac (Filezilla, Mozilla Firefox, Mozilla Thunderbird, The Gimp, VLC). The Plex media centre application is exceptional, it is clean and it works but doesnt support TV. Macs can be a bit less upgradable than the equivalent PC’s in certain configurations and they are not as easy to work on (try replacing the optical drive in a Macbook compared to a Dell Latitude and you will see what I mean. How to videos to open a Mac Mini include, credit cards, fish lifters and pizza cutters). That said, the hardware is reasonably high quality and matched to and tested with the Mac operating system (which is Unix based) so you should not have to search for drivers or run into too many compatibility issues. You can run Windows via Bootcamp or virtualisation if you need to. One big thing though, Macs and PC’s share many common components such as hard drives, RAM, CPU’s etc. Dont assume that your Mac is infallible, they die too, quite regularly I might add. Apple have made it easy to back up your Mac for a reason!
I dont yet think that Mac are fully business ready. Sure they will do most things but when I am looking for a suitable business platform, onsite support is vital. I dont want to have to take a warranty claim to a shop. Interraction with Windows domains is pretty good but still not completely smooth, Exchange email does not have full functionality on the Mac and many small to medium businesses run Windows domain based networks. Being locked into proprietary hardware configurations is also not ideal. Any business rolling out large numbers of machines will shop around for the best deal. With the hardware locked to Apple only, this is not possible with Macs compared to the myriad PC options.
One other issue you may face with Mac is the Mini Displayport. While Displayport and Mini Displayport are open standards (Apple helped fund Displayport development and have preferred the mini Displayport for their hardware), hardware support from third party vendors is still pretty weak. While this is fine if you want to spend a LOT on a decent large Mac Monitor, use of other screens is a little harder. You need to either spend an extra $45 AUD for a DVI or VGA adapter (a Mac one), or find a monitor with Displayport and use a Mini Displayport to Displayport adapter (not common yet) to use them natively. High end Dell screens support Displayport and Dell and HP business grade laptops and projectors have the full size Displayport options but unless you simply must have the (very beautiful and very expensive) Mac screens on your PC, few Windows users are going to pay the massive premium considering you can buy five 24″ 1920×1080 screens for less than the price of one 24″ 1920×1200 Mac screen.
The size of updates is significant. I recently had my Mac Mini notify me that some updates were ready. I was expecting a 100MB or so update, especially since my Mac was straight from the shop, you can imagine my surprise when 1.3GB of updates was required to bring my machine up to date. I thought the Windows Vista/Windows 2008 Server combined SP2 patch was excessive at just under 500MB. The bulk of this update was a minor version update for OSX from 10.6.2 to 10.6.3. Make sure you have decent internet speed and data available or turn off automatic updates!
March 18th, 2010
There are so many options available for you to get your website online that many people dont know where to start. I will run through a few (non-exhaustive) options for you, from limited and free to powerful (and expensive).
You can run a website from your home PC via your home internet connection. I wouldn’t do it though but it can be done and in the early years of the internet, many sites were run in exactly this way via dial up modems. I am not going to detail how as it is now so cheap and easy to organise proper web hosting that it makes no sense, for anyone.
Before you begin, you need to have your Domain Name registered and ready to use.
When you have your Domain Name ready to go, you should have a bit of a think about how you intend to use your web site. Do you imagine the web site scaling to handle very high numbers of users? Do you have a preferred platform (Windows or Linux are the two big options) or preferred programming language and database system that you want to use? Basically Linux hosting will always be cheaper than Windows but cannot be used for Dot.NET applications or SQL Server databases. It can be used for PHP programming and MySQL databases though which are very widely used online. Windows can also support PHP and MySQL but in my experience, shared hosting of PHP and MySQL on Windows hosts seems slower than on Linux, possibly due to licencing costs meaning more sites are hosted on each Windows server.
To begin with, you can host your website with pretty much anyone you like. Make sure they have an online reputation (www.hostsearch.com is a good place to start) and can support what you need (if you want to use a free Web Content Management System like Joomla, Drupal, WordPress, MediaWiki etc, it must support PHP and MySQL). This site costs around $6AUD/m to host on Linux servers with unlimited space and bandwidth (I havent fully explored the concept of ‘unlimited’ though) but I would probably be asked to leave or have my site restricted in some way if it became so popular that it affected the performance of the other sites hosted on the same server. Some hosts are ‘free’ but make their money with ads etc, others are quite expensive and offer Service Level Agreements (SLA’s) regarding server up time. I have found Australian hosting to be considerably more expensive than hosting offshore and the performance impact of being located in the US vs Australia is negligible. Once you have signed up, delegate your domain name to them (or point it to them if you host it elsewhere), upload your website to them and it will just go live on the internet.
If you have some specific hosting needs, the next step up is a dedicated hosted server, probably a Virtual Server in a data centre. A Virtual server is completely self contained but many of them share the same physical server (as average utilisation is always a small fraction of peak performance, this is a much better use of a physical server). You can treat this like your own server, you will be given full access to it as if it was your own (but if you stuff it up, you have to fix it too). A dedicated server can usually handle a larger volume of traffic and users than a shared server as well.
A dedicated physical server is your next step up, you can lease one from a hosting company or install your own into a data centre. The prices start to rise with this option with data centre space being expensive and increasingly scarce (In Melbourne anyway).
Above this is the redundant server farm with load balancing. The sky is the limit once you get here in terms of how much you could potentially spend. Google has spent billions of dollars on their infrastructure but any level of load balancing and fault tolerance does not come cheap. This level of hosting is out of my league and more often than not would just be overkill for most business web sites.
Regardless of who you host with, make sure you keep regular back ups of your website. If your hosting company goes under, you may need to get up and running with another host on very short notice and may not get a chance to pull down a copy of your website before it gets turned off.
December 2nd, 2009
Linux as an operating system is moving out of the server and IT geek arena into more mainstream user friendly graphical desktop versions. Ubuntu is one such Linux distribution that is more user focussed and comes ready to go with most office, internet, email and entertainment needs covered with pre-installed free software . Linux operating systems are free to use for either personal or commercial use and with only minimal training, most business PC users would be able to make the change without too many challenges. Ubuntu has a “release” every 6 months, usually in April and October of each year. Hardware support is generally good and with a little perseverance and web searching, a user can usually find that they can do anything on Linux that they could do on Windows. The real power of Linux though is not in its graphical environment but its underlying service power and ability to be controlled via a command line terminal session.
Usually though, MS Windows is supplied with most name brand PC’s so unless you have a compelling reason to buy white box generic PC’s with no software or you have a fundamental aversion to Microsoft, Windows will remain the operating system of choice for most small to medium enterprises.
Other commonly used Linux desktop releases include (but are certainly not limited to):
These are all based on one of the three distributions below:
If you want to give Linux a go, the best options are Ubuntu (Debian based), Fedora (Red Hat based) or OpenSuse (Slackware based). My personal preference is Ubuntu. These all come as easy to install and easy to use distributions packed with useful software. Once you get used to an underlying distribution, it is easier to stick with it, they each do some things differently. Most Linux installations are available as a “Live CD”which allows you to boot from a CD to try out Linux on your hardware without having to install it or you can dual boot with Windows if you have some unallocated space on your hard drive (you can make some with various boot CD disk partition tools if you dont have any).
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